Voxsmile

Support

We usually reply within two working days.

Please include your device model and, if you can, the app version.

Common questions

The app can't hear me

Allow microphone access: on iPhone, Settings → Voxsmile → Microphone. Close other apps that use the microphone.

Results look wrong

Record in a quiet room, hold the phone 20–30 cm from your mouth and speak as you normally do. Background noise and headsets can affect the measurements.

Where are my recordings?

On your device, plus an encrypted backup on our server that only your device can unlock. We cannot listen to them. See the Privacy Policy.

How do I delete my data?

In Settings, turn off “Server copy” to delete it from the server. “Start from zero” deletes everything on the device and on the server.

My voice feels tired or sore

Stop and rest your voice. If discomfort or hoarseness lasts more than a few days, see a doctor. Voxsmile is not medical care; see the Terms of Use.